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Shipping Policy

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Return & Exchange Policy

Processing time:

 

The time I need to prepare an order for dispatch varies. For details, see individual items.

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Estimated delivery times:

 

Europe: 3-5 business days

Rest of the world: 10-15 business days

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I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.

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Customs and import taxes:

 

Buyers are responsible for any customs and import taxes that may apply. I can't be responsible for delays due to customs.

I will accept returns and exchanges:

 

Contact me within: 3 days of delivery

Dispatch items back within: 7 days of delivery

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I can't accept cancellations

 

But please contact me if you have any problems with your order.

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The following items can't be returned or exchanged:

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Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

 

Conditions of return:

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Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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